Upvote 2

Deleted app and iphone Files deleted with it, not restoring from backup

Answered Mike Smith 7 days ago

My app was deleted from my iPhone. I was able to restore it with all with icloud backup, and my Aloha files were also in the Files App. Then someone deleted my Aloha again, long story, and after restoring from the SAME backup, the Aloha app never came back, and neither did the Files App files from Aloha. Any help? Thank you

Replies (1)

photo
1

Good day,

Thanks for your feedback. It looks like the issue with the cloud and not Aloha's, we cannot help you in this case as we do not store any users data or files.


Regards,

Aloha Team

Leave a Comment
 
Attach a file
Access denied