App redirect doesn't work

Known Liam ● ago

Hi,

On my android Oppo find x8 pro app redirection doesn't work. So if there is a link that need to open another app, like payment app to pay something on a website,... This doesn't work. No adblocker setting,... on. Also tried reinstall, no success.

With other browsers it works directly

Aloha v7.1.1

Android 15 (ColorOS)

Thanks for checking

Replies (3)

Aloha Support ●

Good day,

Thanks for your feedback. Please go to Aloha Settings - Adblock - disable Block app redirects toggle. If you have all toggles disabled already, please reboot your device and relaunch Aloha app. Let me know if it works fine afterwards!

Regards,

Aloha Team

Liam ●

Thanks for your reply

This setting was not on. I did try reinstall, turn off the whole ad blocker. No success. I can't tell if I tried to restart the device or not. Did it now to be sure, but No new payment link,... At the moment of writing to test fully. So if it doesn't I work will reply back.

Aloha Support ●

Alright, let me know!

Liam ●

Tried to restart, but redirect to for example my payment app still doesn't work.

Aloha Support ●

Can you please share a link where the redirect does not work when you tap on it? ( for testing purposes)

Liam ●

I only have real ones, but this is the link without real transaction number. This also is triggering (in other browser apps) to open the payment app. This is probably enough?

This is just 1 example of course

bepgenapp://DoTx?TransId=transactionnumber

Aloha Support ●

Could you please provide the steps you follow when trying to make a payment in Aloha and wait for the redirect to the payment app? We need to better understand the entry point for your case.

Specifically, could you let us know which of the following applies to you:

You paste the payment URL directly into the address bar and proceed
You scan a QR code to open the link
You click on a button on a website
You click on a text link on a website

Your input will help us investigate this more effectively. Thanks!