Downloaded files not saving to camera roll

Known Matt Montoya ● ago

After downloading a video I try to save to photos app and it does nothing. I can save to files app and try to save to photos from there and still nothing. Some videos I was able to and some I cannot.

Replies (1)

Aloha Support ●

Good day,

Thanks for your feedback. What saving method to camera roll do you use?

Kind Regards,

Aloha Team

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Matt Montoya ●

I tap the 3 dots on the video then select share and from there I try to “save video” it does nothing. So then I save to files, which works fine but I cannot transfer it from files to camera roll.