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Premium doesn't work

By ibrahimsaleh.m7 2 years ago
Solved

Problem with my premium account i just renew my subscription about 4 days ago

And My premium just gone by the way my device is android

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Replies (2)

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ibrahimsaleh.m7 ● 2 years ago

And Another thing it disappearing from my subscription section

Reply
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Aloha Support ● 2 years ago

Hi there,

Thanks for posting. What is your Order ID please?

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ibrahimsaleh.m7 ● 2 years ago

They said i got refunded but i got nothing 🤷‍♂🤷‍♂

Files: Screenshot_20211203_165913_com.android.chrome.jpg Screenshot_20211203_165902_com.android.chrome.jpg
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Aloha Support ● 2 years ago

You can find your order ID in the receipt send to your email inbox by Google or in your Subscription history in your Ply Store settings.

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ibrahimsaleh.m7 ● 2 years ago

GPA.3383-9788-9589-51630

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Aloha Support ● 2 years ago

Your order status is - Cancelled and Refunded. For more information please consult with Play Store support: https://support.google.com/googleplay/answer/2479637?hl=en

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