Cannot login to Aloha on Windows via apple id
Hi,
I try to login to Aloha browser under Windows using my apple ID, but every time it says "Something went wrong".
Kind regards, Ivo
Hi,
I try to login to Aloha browser under Windows using my apple ID, but every time it says "Something went wrong".
Kind regards, Ivo
Good day,
Thanks for your feedback. Can I see a screenshot of an error please? Also, does it work if you log in with email address and password instead?
Regards,
Aloha Team
Good day,
Thanks for your feedback. Can I see a screenshot of an error please? Also, does it work if you log in with email address and password instead?
Regards,
Aloha Team
Hi Aloha Team,
I would not mind logging in with mail and password, but I have a premium account already on my iOS devices and I also want to sync with those devices.
Hereby the screenshots in the attach.
Kind regards, Ivo
Hi Aloha Team,
I would not mind logging in with mail and password, but I have a premium account already on my iOS devices and I also want to sync with those devices.
Hereby the screenshots in the attach.
Kind regards, Ivo
Hi!
What is your email address associated to apple account please?
Hi!
What is your email address associated to apple account please?
Hi,
My mail address is mail@ivoaelberts.nl
Hi,
My mail address is mail@ivoaelberts.nl
Hello, are you able to log in, or the issue still persist?
Hello, are you able to log in, or the issue still persist?
I was on vacation, so that's why my reply is a bit late.
I just updated to the latest version of Aloha and tried again but I am getting exactly the same error.
Kind regards, Ivo
I was on vacation, so that's why my reply is a bit late.
I just updated to the latest version of Aloha and tried again but I am getting exactly the same error.
Kind regards, Ivo
Hi again and apologies for delay.
Could you please run a few quick tests for us:
1.Open Aloha Browser for Windows, open a new tab, go to https://alohaprofile.com/, and try to log in with Apple.
•Please make sure to log in directly on the website — don’t click the “Profile” button in the browser’s top-right corner.
2.Then, open another browser (for example, Chrome or Edge), go to https://alohaprofile.com/, and try to log in with Apple again.
These steps will help us clarify where the problem might be.
Thank you!
Hi again and apologies for delay.
Could you please run a few quick tests for us:
1.Open Aloha Browser for Windows, open a new tab, go to https://alohaprofile.com/, and try to log in with Apple.
•Please make sure to log in directly on the website — don’t click the “Profile” button in the browser’s top-right corner.
2.Then, open another browser (for example, Chrome or Edge), go to https://alohaprofile.com/, and try to log in with Apple again.
These steps will help us clarify where the problem might be.
Thank you!
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