Upvote 10

I cant download the app on my iPhone 17 pro max. Istheresomethingthatcanbedoneso itcanbfixed.

Solved Alex Kennedy 2 months ago

Replies (26)

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Good day,

Thanks for your feedback. Where are you trying to download the app from - the official App Store? if yes, what type of error do you get upon Aloha app installation?


Regards,

Aloha Team

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Thanks for the reply Aloha team support, it simply doesn’t register a simple type of error. It just goes round and round when i push to download.

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Could you please reboot your device relaunch the App Store and try the installation once more?

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It simply doesn’t work, as i simply tried to shut the phone down and power on again, then sign out of the App Store and I tried to sign in again but it simply didn’t work. I don’t what to do next.

Thanks in advance aloha support team if you can fixed in any way it be great.

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Can you install any other apps on the app store?

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Yes, except not aloha browser as is the only one

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I can install any other app except aloha browser, I’m not totally sure what to do next.

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Got it!


Did you recently changed region or account on device?

Also, please do the following:


Refresh the App Store (reset a stuck session)


  1. Open Settings → tap your Apple ID (your name at the top).
  2. Tap Media & Purchases → Sign Out.
  3. Restart your iPhone.
  4. Go back to Settings → Media & Purchases → Sign In.
  5. Open the App Store and try installing Aloha Browser again.

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It still doesn’t work

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Did you recently changed region or account on device?

What is the region selected in your App Store at the moment?

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Australia

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Was it always set to Australia?

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Yes

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Is there something to do as I’m is there something to be done as I’m set on Australia

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HI again,


Please check:

Settings → Screen Time → Content & Privacy Restrictions


  • App Installations & Purchases → Installing Apps = Allow

Also:


  1. try to install using the different wi-fi networks or using mobile internet..
  2. switch off all VPN/Adblock/DNS-on device configs.

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It simply doesn't work, I’m not sure what is wrong. I sure miss aloha browser.

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Hello aloha support team,

It simply doesn’t work, i would really like to know what is happening to it so I can use it again.

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Hi,

We are not sure why it is not working on your device.

Do you have enough storage space on your device?

Also, can I see a screen recording of your attempt to install Aloha app on your device?

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I don’t know how to that

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It simply didn’t work

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Download what. It simply isn’t a link to it. Nothing.

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Hello Aloha Support Team,

What Aloha system works on iOS to the newest version is updated to iPhone 17 Pro Max.

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Hi, iOS 16 and later.

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I have iOS 26.2

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Aloha is supported with the latest iOS versions. We are not sure why you cant install it on your device. Best would be to consult with the Apple support: https://support.apple.com/

Best,

Aloha Team

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I simply don’t where to consult so I can resolved it and finally be able to download aloha browser. If you can find a way it be amazing for you to help me in doing so. Please.

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I’d really want to be resolved, I’m not sure how it can be but I want to download the browser again

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We cant assist you in this case, as we have exhausted any possible options. The last thing you can try in chage the wifi network or mobile data and try installing the app then.


Regards,

Aloha Team

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