Upvote 1

Paid for premium but still not benifits

Solved aurfiearfat.aa 21 days ago

Replies (4)

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Hi there,

Thanks for your feedback. Please do the following to restore Premium subscription:

- Go to Aloha Settings

- Enter Premium page

- Scroll all the way down and tap 'Restore Purchase' button.

Your subscription should activate right away!

Take care,

Aloha Team

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I mistakenly subscribed the alpha app. So I want to refund my money. These days are tough with my wedding ceremony so please consider my request and refund the 1 year premium for the subscriptions.

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Hi there,

Thanks for reaching out! Please follow instructions and learn how to manage your subscriptions:

iOS Users:

Cancel Subscription: https://support.apple.com/en-us/HT202039

Refunds: https://support.apple.com/en-us/HT204084

Android users:

Cancel Subscription: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

Refunds: https://support.google.com/googleplay/workflow/9813244?hl=en

If you have subscribed via Stripe, please let us know and we will assist you further.

Take care,

Aloha Team

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Still shows you have not purchased

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Still not retored

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Refund my mony as soon I have not seen sach a cheap support ..

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