The app is crashing in Pixel 9a after the phone updated to Android 17
The app is crashing in Pixel 9a after the phone updated to Android 17...this happens only when playing a video...the issue goes off sometimes but mostly the browser automatically shuts down and return to home screen
Hi, Thank you for reaching out!
To help us investigate your issue, please collect diagnostic logs by following these simple steps:
1. ENABLE EXTENDED LOGGING
Tap the link below to activate logging mode:
alohabrowser://enableextensivelogging
Then use the app as usual and try to reproduce the issue.
2. SEND THE LOGS
Once you've encountered the problem, tap this link:
alohabrowser://shareextensivelogs
This will prepare the log file and open a share dialog — simply reply to this email with the file attached.
NOTE: If the links above are not clickable in your email app, copy the link and paste it into the address bar in Aloha Browser.
YOUR PRIVACY MATTERS
• Your data is encrypted end-to-end during transfer
• Logs are used solely to diagnose and fix your issue
• We never share your data with third parties
• All logs are deleted as soon as the issue is resolved
Let us know if you have any questions!
Best regards,
Aloha Browser Support Team
Hi, Thank you for reaching out!
To help us investigate your issue, please collect diagnostic logs by following these simple steps:
1. ENABLE EXTENDED LOGGING
Tap the link below to activate logging mode:
alohabrowser://enableextensivelogging
Then use the app as usual and try to reproduce the issue.
2. SEND THE LOGS
Once you've encountered the problem, tap this link:
alohabrowser://shareextensivelogs
This will prepare the log file and open a share dialog — simply reply to this email with the file attached.
NOTE: If the links above are not clickable in your email app, copy the link and paste it into the address bar in Aloha Browser.
YOUR PRIVACY MATTERS
• Your data is encrypted end-to-end during transfer
• Logs are used solely to diagnose and fix your issue
• We never share your data with third parties
• All logs are deleted as soon as the issue is resolved
Let us know if you have any questions!
Best regards,
Aloha Browser Support Team
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