Upvote 1

Account issue

Solved Steuart McCoy 20 days ago

I renewed my premium account today and my account states I have a basic account

Replies (3)

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Good day,

Thanks for your feedback. Please do the following:

  1. Restart your phone
  2. Go to Google Play app -> make sure you are logged in with this email steuartmccoy8@gmail.com -> then go to Subscriptions and make sure that your subscription is listed there.
  3. Go to Aloha Browser and open premium purchase screen. This should trigger the re-evaluation of the current state.

Let me know if it works!


Kind Regards,

Aloha Team

Join Aloha

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It's recognizing the account, thanks

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Great! Thanks for letting me know, take care 🤗

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