Upvote 3

Downloaded Files/iPhone

Answered Robert Ramos 2 years ago

Hi, I had some downloaded files and media on my iPhone 12. I had deleted the app a while ago and redownloaded the app later on and my downloaded files were gone. Is there a way to retrieve them or are they gone forever? I tried using Debug Mode when enabled in Settings but it was not giving me an option to recover any downloads. Id appreciate the help. Thank you.

Replies (1)

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Hi there,

Thanks for posting. Deleting Aloha app results in all downloads loss. Before doing so we recommend to back up your files on PC or any cloud/storage.

Regards,

Aloha Team

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