can't link

By 喜屋武ガミオ 29 days ago
Solved

I’m japansese little speak English sorry…

iOS16.2 update use I can not connect it. device not found Press the icon.

Use CATV to J:COM XA401

Replies (4)

photo
2

Hi there!

Thanks for reporting. Are you using the same wifi network on both devices? To what device are you trying to cast and is it downloaded or online video?

photo
1

Yes, we are on the same wifi network.
 The video has been downloaded.

photo
1

Can you please forward a video link for testing if available? Do you have this issue with all videos?

photo
1

I’m having the same problem

photo
1

Yes, all videos do.

photo
1

Can you please forward video link for testing?

photo
photo
1

ok sure.

photo
1

Please copy video url from the address bar and paste in this chat 👍

photo
1

I don't know how to do it, 
can you tell me how to do it?

photo
1

Tap the address bar and copy website address, then select copy in the pop up menu, and tap paste in this chat, so we have access to the link for testing 🛠

photo
1

If possible, can you show me how to do it with pictures or pictures?
I don't know what it is if it's just letters, so I'm looking forward to seeing you.

photo
1

Just please send website address.

photo
1

Thanks for the link. So ,we have an issue with casting downloaded files at the moment. We are hoping to get it fixed in the future releases, so please stay tuned!

photo
Leave a Comment
 
Attach a file