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can't link

By 喜屋武ガミオ ago

Solved

I’m japansese little speak English sorry…

iOS16.2 update use I can not connect it. device not found Press the icon.

Use CATV to J:COM XA401

Files:

Replies (4)

Aloha Support ●

Hi there!

Thanks for reporting. Are you using the same wifi network on both devices? To what device are you trying to cast and is it downloaded or online video?

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喜屋武ガミオ ●

Yes, we are on the same wifi network.
 The video has been downloaded.

Yes, we are on the same wifi network.
 The video has been downloaded.

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Aloha Support ●

Can you please forward a video link for testing if available? Do you have this issue with all videos?

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Mark Bigham ●

I’m having the same problem

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喜屋武ガミオ ●

Yes, all videos do.

Yes, all videos do.

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Aloha Support ●

Can you please forward video link for testing?

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喜屋武ガミオ ●

ok sure.

Files:

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Aloha Support ●

Please copy video url from the address bar and paste in this chat 👍

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喜屋武ガミオ ●

I don't know how to do it, 
can you tell me how to do it?

I don't know how to do it, 
can you tell me how to do it?

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Aloha Support ●

Tap the address bar and copy website address, then select copy in the pop up menu, and tap paste in this chat, so we have access to the link for testing 🛠

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喜屋武ガミオ ●

If possible, can you show me how to do it with pictures or pictures?
I don't know what it is if it's just letters, so I'm looking forward to seeing you.

If possible, can you show me how to do it with pictures or pictures?
I don't know what it is if it's just letters, so I'm looking forward to seeing you.

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Aloha Support ●

Just please send website address.

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喜屋武ガミオ ●

https://video.twimg.com/ext_tw_video/1588469135565914113/pu/vid/1280x720/nCFucATH6R9IBzjj.mp4

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Aloha Support ●

Thanks for the link. So ,we have an issue with casting downloaded files at the moment. We are hoping to get it fixed in the future releases, so please stay tuned!

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