Upvote 3

Restoring data

Answered Andrew Griffin 13 months ago

I have restored my Samsung from backed up files and have all of my data. I have everything back but my aloha private folder is empty. I understand this folder is encrypted. The app must be looking for the data in the wrong place? Can I redirect the app to the encrypted data?

Replies (1)

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Thanks for posting!

Aloha protects private data from cloud backup ( private data is not supposed to get to any cloud ). So, naturally your private files were not backed up.

If you wish to back up your private files- please move them to Aloha Downloads folder, or to Device Downloads folder first 👌

Take care,

Aloha Team

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