Error while retrieving metadata

By Jay B ago

Solved

Please fix if possible

Replies (1)

Aloha Support ●

Hey!

It seems that it’s some sort of server-side protection, not related to our downloader.

These tips that may help:

Enable Aloha VPN before downloading the video – changing the location actually helped me to work around an issue.
Try to limit the downloading threads count to 1 in Aloha Downloads settings – some web services are banning multithread downloads.

Regards,

Aloha Team

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