Solved
Hello.
I've paid for premium account for vpn but it doesn't work in Uzbekistan at all. I can't connect neither to free servers nor premium. Pls help me fix it
Hello.
I've paid for premium account for vpn but it doesn't work in Uzbekistan at all. I can't connect neither to free servers nor premium. Pls help me fix it
Guys I demand total refund because your service isn't working and I will try another. I don't have time to wait for your answer cause I need working VPN right now
Guys I demand total refund because your service isn't working and I will try another. I don't have time to wait for your answer cause I need working VPN right now
Hi there,
Thanks for reaching out! Please follow instructions and learn how to manage your subscriptions:
For iOS users: https://support.apple.com/en-us/HT202039
Refunds: https://support.apple.com/en-us/HT204084
For Android users: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en
Refunds: https://support.google.com/googleplay/workflow/9813244?hl=en
If you have purchased Aloha Premium via Aloha Profile account - please log in to Aloha Profile and cancel subscription in your account settings: https://alohaprofile.com/login.html
Take care,
Aloha Team
Hi there,
Thanks for reaching out! Please follow instructions and learn how to manage your subscriptions:
For iOS users: https://support.apple.com/en-us/HT202039
Refunds: https://support.apple.com/en-us/HT204084
For Android users: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en
Refunds: https://support.google.com/googleplay/workflow/9813244?hl=en
If you have purchased Aloha Premium via Aloha Profile account - please log in to Aloha Profile and cancel subscription in your account settings: https://alohaprofile.com/login.html
Take care,
Aloha Team
I bought Aloha premium n Aloha Profile account(desktop windows version). There is no special option to demand refund, it is only "Cancel plan". I clicked it but there is information that "Your plan will be canceled on September 22, 2023". I don't need subscription for not working service and just need a refund. When I have expect it?
I bought Aloha premium n Aloha Profile account(desktop windows version). There is no special option to demand refund, it is only "Cancel plan". I clicked it but there is information that "Your plan will be canceled on September 22, 2023". I don't need subscription for not working service and just need a refund. When I have expect it?
Update: We have issued your refund successfully.
Regards,
Aloha Team
Update: We have issued your refund successfully.
Regards,
Aloha Team
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