Upvote 3

all of my history just deleted before July 7

Solved Obi Wan kenobi 9 months ago

i had history for almsot a year, dates till like the start of october 2022, suddenly its all gone, never deleted it.

Replies (1)

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on pc its only from June 17, on phone from July 6. idk what happened i didnt delete it. HELP

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Hi there,

Thanks for reporting. Please answer the following:

- what Aloha version do you have?

- what OS version do you have?

- device model?

- did you delete Aloha app?

- do you use sync via Aloha Profile?

- do you have enough storage on your device?

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-v.4.9.2

-iOS 17 (but its also on PC, im on windows 10 latest release)

-iphone 11

- i occasionally do but i did it countless times without the history being affected

-yes its synced

- i do.

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Please send us report:

1. Go to iPhone/iPad Settings

2. Scroll down to find Aloha app and tap it

3. Turn Debug switch on

4. Go to Aloha app

5. Tap Report in the top right corner and send it to us

We will look into it as soon as we can.

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I sent, this is still happening, my history hasnt been recovered and it keeps being deleted. help?

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We haven't received any reports from this email address, so please try again!

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oh yup, ive sent it from roei.narkis@gmail.com because it doesnt let me switch accounts.

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We haven't received any reports from this email address either.

Can you please resend it to support@alohabrowser.com.

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just did

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received it, thanks.

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any updates?

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HI there,

Thank you for your patience!

It turns out there is a limit of 10000 latest history records when you sync data.

We might improve it or increase the number in the future releases if there is a high demand.

Regards

Aloha Team

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