Unable to play downloaded mp4 files.

By Siena Red 5 months ago
Solved

I’m able to view/play the files on the site, but once downloaded I get a clipboard image and it will not play. I have other files from the same site downloaded and those download and play just fine.

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Hi,

Thanks for your message.

Please go to Aloha Settings - About - Feedback - in the form please explain errors you are experiencing in great detail and attach screenshots/screen-recording of the issue, then tap 'Send'. Thank you,

Regards,

Aloha Team

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