Upvote 1

Downloads dont play

Solved Edward 38 days ago

Updated to v5.7.0 on iPhone 13 Pro Max and now none of my downloaded videos play. When I try there is just a black screen. The menu pops up as normal to play/pause/fast forward/etc. but the playtime doesn’t even move and there’s no audio. I tried looking through the settings but nothing has made a difference.

Replies (2)


Actually I hadn’t considered restarting my device, not sure what caused the issue but that fixed it


Hey, could have been a temporary glitch, I am glad restarting helped!

Take care,

Aloha Team

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