Upvote 1

Switched Apple ID. How do I get my previous 2.99 subscription, no longer see it

Answered Cristian Matthew 8 days ago

I made a new personal Apple ID and I want to switch that 3.99 subscription to my new ID but on the App Store I see either a 7.99 a month or 100+ a year option. But further down I see either all available or previous sold subscriptions with multiple 2.99 options and 3.99 and 4.99 and such with very vague description, And on the app itself I can’t really understand where to navigate to fix this myself. I’m afraid if I cancel on the last Apple ID and start again on the new Apple ID, that it will erase all my personal data AND I won’t be able to get my 3.99 subscription anymore. I don’t want to reexport and import data again as I also just recently got the new iPhone so I had to do all this “legwork”

Are there definitive answers to help me through my problem?

Replies (1)

photo
1

Good day,

Thanks for your feedback. Unfortunately, we do not have the tools or authority to transfer, cancel, refund and do other operations regarding App Store subscriptions, App Store support might be able to help you with your request. We can only suggest you to cancel current plan and purchase a new one with the new Apple ID, and if you are looking for a better pricing, please stay tuned for our monthly offers and discounts.


Regards,

Aloha Team

Leave a Comment
 
Attach a file