Browser on Windows crashing after updating

Solved Eric P ● ago

Hello,

I updated today (v.4.0.0.0) and now the browser is constantly crashing. It will stay open maybe 15 seconds each time, doesn't matter what I'm doing on the browser, even if I don't touch it at all after opening, it just closes. Please help

Thanks, Eric

Replies (3)

Aloha Support ●

Good day,

Thanks for your feedback.

We will need log from your windows console:
a. Open windows program “cmd”
b. In cmd open Aloha folder (e.g. C:\Users\“YOUR_USER_NAME”“\AppData\Local\Aloha Mobile\Aloha\Application
c. Run Aloha in cmd with the command “Aloha.exe --enable-logging=stderr”
d. Send log from cmd to us!

Regards,

Aloha Team

Eric P ●

Hello,

Thank you for responding. It will be about a week before I’m able to work on this, but I will send the log as soon as possible

Thanks, Eric

Aloha Support ●

Okay take your time, we are looking forward to the report!

Eric P ●

Hello,

I will email you the log

Thanks, Eric

Aloha Support ●

Thank you.

Aloha Support ●

We have released new version with crash fixes, so please update the browser and let me know if it works fine afterwards 👍

Eric P ●

Yes, it seems to be back to normal now. Thank you!