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The app has not been open for 6 days. I have reported this and the issue has not been resolved.

In Progress malek maswadeh ● 18 months ago

The app has not been open for 6 days. I have reported this and the issue has not been resolved.

Any solution??

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Aloha Support ● 18 months ago

Hi there,

Thanks for the message.

Please send us report:

1. Go to iPhone/iPad Settings

2. Scroll down to find Apps - tap Aloha in the list

3. Toggle Debug mode on

4. Go to Aloha app

5. Tap Report in the top right corner and send it to us

We will look into it as soon as we can.

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malek maswadeh ● 18 months ago

No answer??

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Aloha Support ● 18 months ago

You are sending us one file only, we need all files of report in one ticket.

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malek maswadeh ● 18 months ago

I did as you told me and nothing new

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Aloha Support ● 18 months ago

ww still haven't received all data bin files, you are sending only one file. We need 4 files in total, data bin, data bin1, data bin2, data bin3.

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malek maswadeh ● 18 months ago

How can i sent this ??

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Aloha Support ● 18 months ago

We cant say why you cannot send all files from your device, it seems there is some sort of issue with the mailing on your device.

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malek maswadeh ● 18 months ago

I've done this 4 times and nothing new has happened.

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