Upvote 2

I cant open this app

Solved Songmin 14 days ago

I can’t open this app since week ago help me

Replies (1)

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1

Good day,

Thanks for your feedback. Do you mean the app crashes on launch? Are you Android or iOS user?


Regards,

Aloha Team

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Yes app crashes on launch and im ios user

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Please send us report:

1. Go to iPhone/iPad Settings

2. Scroll down to find Apps - tap Aloha in the list

3. Toggle Debug mode on

4. Go to Aloha app

5. Tap Report in the top right corner and send it to us

We will look into it as soon as we can.

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We need 4 files in total: Data bin, Data bin 1, Data bin 2, Data bin 3.

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Hi,i don’t know why but there’s no data.bin2 in my report email. I keep trying to do it but it doesn't show up

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No worries, we are looking into it 🛠️

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Hi, we have traced the crashing issue and it will be resolved in the next release.

Regards,

Aloha Team

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