App Crashing

Known Mark Shorty ● ago

App keeps crashing immediately. I’ve already tried resetting everything in Debug mode. I’ve also deleted and reinstalled the app but the issue is still there.

Replies (1)

Aloha Support ●

Hi there,

Thanks for the message.

Please send us report:

1. Go to iPhone/iPad Settings

2. Scroll down to find Apps - tap Aloha in the list

3. Toggle Debug mode on

4. Go to Aloha app

5. Tap Report in the top right corner and send it to us

We will look into it as soon as we can.

Yash Shukla ●

What about in android ?

Aloha Support ●

Hi,

For Android users:

Please do the following steps:
- Do the steps that leads to crash
- Enable Developer mode on your device
- Go to android settings
- Select System
- Scroll to the bottom and select About phone
- Again scroll to the bottom and Software information and tap Build number 7 times. (it might require your pin) till you see pop up ‘Developer mode is enabled’
- Go to Developer options in device settings
- Tap “Take bug report”
- Choose “Full report” and tap “Report” button
- After a few minutes Android will create report (you will see a pop up notification)
- Once its created send this report to us (share to email- support@alohabrowser.com)
Thank you,