Upvote 6

Cannot login to Aloha on Windows via apple id

Known Ivo Aelberts 2 months ago

Hi,


I try to login to Aloha browser under Windows using my apple ID, but every time it says "Something went wrong".


Kind regards, Ivo

Replies (9)

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Good day,

Thanks for your feedback. Can I see a screenshot of an error please? Also, does it work if you log in with email address and password instead?


Regards,

Aloha Team

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Hi Aloha Team,


I would not mind logging in with mail and password, but I have a premium account already on my iOS devices and I also want to sync with those devices.


Hereby the screenshots in the attach.


Kind regards, Ivo

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Hi!

What is your email address associated to apple account please?

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Hi,


My mail address is mail@ivoaelberts.nl

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Hello, are you able to log in, or the issue still persist?

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I was on vacation, so that's why my reply is a bit late.

I just updated to the latest version of Aloha and tried again but I am getting exactly the same error.


Kind regards, Ivo

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Hello, did you by any chance use Hide my email feature by Apple?

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Hi,

No , that is an iCloud+ feature. I do not have iCloud+.

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Hi again and apologies for delay.

Could you please run a few quick tests for us:

1.Open Aloha Browser for Windows, open a new tab, go to https://alohaprofile.com/, and try to log in with Apple.

•Please make sure to log in directly on the website — don’t click the “Profile” button in the browser’s top-right corner.

2.Then, open another browser (for example, Chrome or Edge), go to https://alohaprofile.com/, and try to log in with Apple again.


These steps will help us clarify where the problem might be.


Thank you!

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Hi,


On both ways I was able to login with the link https://alohaprofile.com/ (both within Aloha and in the other browser).

This howoever does not make the Aloha profile to login, that still does not work.


I thougt it might be because I turned on 2 step verification on the Aloha profile, so I turned it off.

But I was still unable to login using the profile in the upper right corner.


Kind regards, Ivo

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Hi,

I just want to add that I also created a login using Google, that one works but I don't have premium on that account. I checked what the cost of a premium on the Google account was and found out that it was much more expensive than the iTunes premium (really much more, iTunes is about 17 dollar per year, Google asked for about 70 dollars?). Of course I did not take the Google premium.

Kind regards, Ivo

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