Cannot download anything since getting premium.

Solved aisoqc ● ago

I just got premium today (through invites and not purchase) and all of sudden downloads will not work. I try to download something and have to keep clicking "retry download" since there is repeated errors and it works for a bit, but then at the very end when the file is nearly done downloading the "download error" message constantly pops up and no matter how many time I click retry download, the file refuses to download. I'd like to add that I just downloaded a movie yesterday and did not have premium.

Replies (1)

Aloha Support ●

Good day,

Thanks for your feedback. On what website do you experience this issue? Please add a video link for testing. Also, a screen recording of this behaviour would be much appreciated.

Regards,

Aloha Team

aisoqc ●

Video Link → https://flixhq.to/watch-tv/watch-the-vampire-diaries-39488.2380980

I've tried multiple websites like moviesjoytv.to as well and the problem is the same.

Also, I deleted and redownloaded the app so I no longer have premium and this is still happening. Instead this time, the file refuses to download after reaching a certain point. Video of that attached.

Aloha Support ●

Thanks for the link! What Aloha and OS versions do you currently have?

aisoqc ●

Aloha v7.12.1 and OS 18.6.2

Aloha Support ●

Thanks for all the detail. We have managed to trace the issue on this site and will do our best to resolve it in upcoming releases.

Take care,