Upvote 3

I cant download the app on my iPhone 17 pro max. Istheresomethingthatcanbedoneso itcanbfixed.

Known Alex Kennedy 6 days ago

Replies (11)

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Good day,

Thanks for your feedback. Where are you trying to download the app from - the official App Store? if yes, what type of error do you get upon Aloha app installation?


Regards,

Aloha Team

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Thanks for the reply Aloha team support, it simply doesn’t register a simple type of error. It just goes round and round when i push to download.

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Could you please reboot your device relaunch the App Store and try the installation once more?

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It simply doesn’t work, as i simply tried to shut the phone down and power on again, then sign out of the App Store and I tried to sign in again but it simply didn’t work. I don’t what to do next.

Thanks in advance aloha support team if you can fixed in any way it be great.

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Can you install any other apps on the app store?

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Yes, except not aloha browser as is the only one

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I can install any other app except aloha browser, I’m not totally sure what to do next.

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Got it!


Did you recently changed region or account on device?

Also, please do the following:


Refresh the App Store (reset a stuck session)


  1. Open Settings → tap your Apple ID (your name at the top).
  2. Tap Media & Purchases → Sign Out.
  3. Restart your iPhone.
  4. Go back to Settings → Media & Purchases → Sign In.
  5. Open the App Store and try installing Aloha Browser again.

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It still doesn’t work

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Did you recently changed region or account on device?

What is the region selected in your App Store at the moment?

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Australia

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