Download flies are missing

Known Sudhar ● ago

All my downloads are missing from app can't see any downloaded files.

But all data storage showing in my mobile.

Replies (6)

Aloha Support ●

Good day,

Thanks for your feedback. What Aloha version and OS version do you currently have?

Regards,

Aloha Team

Sudhar ●

Aloh version 7:11:2 and oxygen os version 14

Aloha Support ●

Please do the following: Go to System Settings - Applications - Aloha - Permissions
Grant permissions for audio, video, and photos. Let me know if it works afterwards.

Sudhar ●

I granded all permissions still not showing anything

alina hansen ●

Understand File Location Restrictions:

Newer Google Play policies mean files downloaded in Aloha are often only accessible within Aloha's file manager by default.

To move them to your phone's main gallery or file manager, use the 'Move' option within the Aloha app to transfer them to an SD card or a cloud service.

Aloha Support ●

Did you download the files through the Aloha browser or other apps? Where are the necessary files stored (SD card, device downloads, etc.)? Were these files visible before?

Sudhar ●

I downloaded using Aloha browse only. it wil only visible in Aloha app. My phone doesn't have sd card

Sudhar ●

Should I clear my data

Aloha Support ●

If you clear the app data, any files you downloaded in the Aloha browser will be permanently deleted.

To help us understand what’s happening, could you please send:

1.A screenshot of the permissions screen for Aloha in your system settings

2.A screenshot of the Downloads section inside the Aloha browser

Aloha Support ●

1. A screenshot of the permissions screen for Aloha in your system settings

2. A screenshot of the Downloads section inside the Aloha browser

Sudhar ●

In the download section before there were full of download files and videos

Files:

Sudhar ●

Usually the videos will be in download section

Aloha Support ●

It shows device downloads 139 items, if you open the folder - can you see the files?