Upvote 1

Request cancellation and Refund

Solved Nafras Najmudeen 2 days ago

Dear Support Team,


I would like to request the cancellation of my Aloha Premium subscription and a full refund of the amount deducted from my account.


The premium subscription was purchased accidentally and unintentionally. I was not aware that clicking the option would result in a paid subscription, and the payment was deducted without my clear understanding. I do not have sufficient knowledge about using the Aloha Premium features, and therefore the service is not useful to me.


I kindly request you to understand that this purchase was made unknowingly and was not intentional. Hence, I sincerely request you to cancel the subscription and process the refund to my account at the earliest.


Thank you for your time and understanding. I look forward to your positive response

Replies (1)

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Hi there,

Thanks for reaching out! Please follow instructions and learn how to manage your subscriptions:

iOS Users:

Cancel Subscription: https://support.apple.com/en-us/HT202039

Refunds: https://support.apple.com/en-us/HT204084


Take care,

Aloha Team

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