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iOS background downloads do not work, v8.2.0

Solved Dominik ● ago

Ever since updating to v8.2.0 of Aloha browser the background downloads feature has not been working despite it being turned on in the settings, I do have Premium aswell. iOS version 26.3.1

Thank you

Replies (5)

Aloha Support ●

Hello,

Thanks for your feedback! Please update Aloha app to the latest App Store version. We have released bug fixes and improvements. Let me know if the issue persists!

Kind regards,

Aloha Team

Dominik ●

This is still broken on v8.4.0 This is absolutely ridiculous. Background downloads are an exclusive PAID feature and it has broken for over 2 months when i first made this ticket.

iromeo ●

I agree v8.4.0 is still not working on Aloha premium background downloads.

I paid for it and Apple won’t even refund me cos I’ve had it longer than 14 days.

I paid for an annual subscription as this was working in the past for me.

Now it stopped and I’m stuck with paying for something I’m not getting.

Aloha Support ●

We have replied to your post, please check your inbox.

Dominik ●

Hello, I am still experiencing the same issue on iOS Aloha version 8.2.1, thank you

Aloha Support ●

Got it! On what website do you download videos? Please add a link to video with not working downloading in the background, so we can test it 🛠️

Aloha Support ●

Hi, we still need links for testing!

Dominik ●

Any updates?

Aloha Support ●

We are now aware of this issue and its being investigated, we will update you as soon as we can 🛠️

Dominik ●

I am still experiencing this issue on the latest release of Aloha version 8.3.1

iromeo ●

Same I just bought Aloha today for background downloads and it doesn’t work, how do we resolve?

Dominik ●

on iOS 26.4 and Aloha version 8.3.0 I am still experiencing this issue, it does not matter which website I download from the issue still persists.

Dominik ●

Any of the videos from here for example, but I just want to reiterate it happens on every video I try. Warning: Adult Content - https://gofile.io/d/zrUHF5

Aloha Support ●

Hi there,

Thanks for your message!

We checked the file from the link you provided, and the issue did not reproduce on our side. To help us better understand what’s happening, could you please clarify how exactly you’re trying to download the video?

That site has its own download button, which may not always work correctly. We recommend trying the following steps instead:

Start playing the video
Tap the download button in the player’s media toolbar

If the download still doesn’t work, please send us a few more links to files where you’re experiencing the issue, and we’ll take a closer look.

Thank you,

Dominik ●

Hi, here is another link to a video that does not download in the background (Warning: Adult Content) - https://filester.me/d/QgjD50r

just to clarify, I do have background downloads enabled in Aloha settings, i am a long-standing premium user, I have the latest version of iOS and I have background app refresh turned on in my phone settings, background downloads work with a multitude of other applications, it is just Aloha browser where this feature does not work. It doesn’t make a difference whether I use the websites download button or download through Aloha media player. The download starts fine but as soon as i go into another app the download freezes and only automatically resumes when I go back into the app. Thank you.

Aloha Support ●

Duly noted! We now have an active task to fix this issue 🛠️ Please stay tuned for upcoming releases!

iromeo ●

Not fixed still an issue with 8.3.1