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Refund Request

Solved Hector Maldonado 10 hours ago

Good evening!


I am requesting a refund as I was charged the incorrect amount for the monthly plan at the discounted price. I was charged $17.83 instead of the $7.99 that was advertised when I went to pay for it. I would appreciate it if you guys could fix this issue and refund me the surplus amount.


Thank you very much for your time and consideration, have a wonderful day!

Replies (1)

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Hi there,

Thanks for reaching out! Please follow instructions and learn how to manage your subscriptions:

iOS Users:

Cancel Subscription: https://support.apple.com/en-us/HT202039

Refunds: https://support.apple.com/en-us/HT204084

Android users:

Cancel Subscription: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

Refunds: https://support.google.com/googleplay/workflow/9813244?hl=en

If you have subscribed via Stripe, please let us know and we will assist you further.

Take care,

Aloha Team

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