Italy VPN is not working. Please fix as soon as possible.

By Bora Culhan 28 days ago
Solved

I've been trying to connect to the Italy VPN server as a premium user. It seems like a VPN connection is established however, I am not able to surf on the web whatsoever.

Comments (7)

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Hi there,

Thanks for your feedback. We will need a bit more detail to be able to assist you, so please answer the following:

- what Aloha version do you currently have?

- what OS version do you have on your device?

Thanks in advance!

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I'm using 3.0.1 version of Aloha and IOS 13.3.1

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Do you experience this behaviour with Italian servers only or other country servers as well?

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Only Italian servers unfortunately.

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We tested it, and it works fine for us, so please provide some specifics:


  1. You can’t open all web pages or specific ones? Please forward links to pages which are not working
  2. Please connect to Italian VPN server and run a speed test, for example use this platform -https://fast.com/ then please share result with us.

Thank you!

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I can't even open any web page. Therefore, I can't do a speed test. It took 2 minutes to connect to fast.com and it gave me an error.

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Hi there,

We have fixed the issue. Please relaunch app and try again. it should work fine!