Problem on Xiami MI10 - Aloha 3.2.2 version - MIUI 12.2.5 - Android 11 RKQ1: The app crash

In Progress Giulio Broccolo ● ago

Problem on Xiami MI10 - Aloha 3.2.2 version - MIUI 12.2.5 - Android 11 RKQ1:

The app immediately after opening crashes and closes after 2 seconds. now (already tried to turn off and on several times and to clear the cache of the app, but the error continues) now I would like to uninstall and reinstall, because until yesterday it worked fine and I'm not sure it's an app problem! but I have data saved in DOWNLOAD / Private folder that I need to recover but I can't find them from the file manager !!!

Please tell me where the application saves the files that I put in the private folder, so that I can copy and re-paste them after having downloaded it again? or solve the problem

Please help me, THANKS

Replies (1)

Aloha Support ●

Hi, Gulio

This is Google bug, so we are waiting for the fix from their side. Please do not delete the app as it will result in private files loss. You can access private folder only within Aloha app due to security reasons.