Android : My videos, I changed it to a different folder and exited the app

By pluto 36 days ago
Solved

After I exited the app, my big GB videos were broken!

Replies (1)

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Hi there,

Thanks for posting. Please go to Aloha Settings - About - Feedback - fill out the form (please add a detailed explanation of what happened with your files) and send it to us. Thanks,

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I just had the same problem yesterday when I changed the folder my files were broken I only can see a part , I'm so sad bcs I need these videos, what can I do?

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I changed the Aloha folder wherethere if I could see all my videos without problems and when moved to a folder in my phone, the files were broken

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As per the new Google Play Policy changes and requirements, we would like to inform you about alterations to Aloha’s File Manager.

Files downloaded in Aloha Browser from now on are in the scoped storage. It will no longer be accessible in other applications on your device, except for the Aloha Browser File Manager. Also, you can no longer download files to any chosen folder on your device, except the folders in Aloha File Manager.

Your previously downloaded files, are still on your device, but according to the old settings, they can now be found in the following areas:


  • Private folder remains exactly the same - private files are stored in the folder and only is accessible within the Aloha Browser app.
  • Downloads folder by default in the settings will remain the same way as before.
  • If you had previously set up your downloads to “System Downloads folder”, then your files will be accessible in Aloha’s Public Downloads folder.
  • If you had previously set up your downloads to any custom folder on your device like “Music” or “My Files”, these files will be no longer available from Aloha. However, they will be available only in the third-party file managers exactly in the same folder where you had it.
  • If you had previously set up your downloads to any folder on SD card then your files will now be accessible in the new SD card folder.

From now on files stored in SD card will have a quick access in Aloha’s File Manager, we have added SD card folder.

In regards to Public folder, according to the new Google Play policy; Files downloaded in Aloha Browser can be viewed, edited, shared, etc. Files downloaded in other applications, but stored in Aloha Browser can only be viewed and copied. To avoid confusion, such files has a “no editing’ icon in the upper left corner.

User’s privacy and security remains one of the most important criteria for us, therefore the Private Downloads folder remains safe and continues to work the same way as before.

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Hi, yes the problem is, I have the files but,some files are well but others (videos) are broken, I only can see for example from a 5 minutes video I can see only 1 minute, any method to restore videos from Aloha?

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Broken files can happen if the file migration was somehow disturbed, for example your device was shut down. If the file has been damaged, you should be able to find the original copy in device's native file manager - AlohaUsersDownload folder.

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