Upvote 1

Installation Failed for PC

Solved Guest 3 years ago

Hi, I'm using windows 10 and i have downloaded 3-4 times and whenever I try to install the browser it shows up a message saying "Installation Failed". I was previously using the browser in an older pc with windows 10 and it worked perfectly on that.

Replies (2)

photo
1

Good day,

1. This can happen if you haven't got enough storage on C: drive (check free space please)

2. Please add file C:\Users\%USER_NAME%\AppData\Local\Temp\aloha_installer.txt

Regards,

Aloha team

photo
1

I don't understand.

photo
1

Please check if your pc has enough available storage. Then:

Copy this -> C:\Users\%USER_NAME%\AppData\Local\Temp\aloha_installer.txt and paste it in your PC search and change USER_NAME to your name. Once it finds the file, please attach to this chat so we can look into it. Thanks,

photo
1

The issue was with my version of windows, after an update I downloaded and successfully installed the browser, Thankyou.

photo
1

Great! Thanks for the thumbs up! Take care,

photo
Leave a Comment
 
Attach a file