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Error Sharing Video to Aloha

Answered B Herbert 2 years ago

When traveling I have a download work flow to conserve hotspot… I Download a video in Aloha on iphone, from files app I airdrop it to ipad, then from camera roll I share to aloha on ipad.

Just reverently, when sharing the videos from camera roll to aloha I get a long “preparing” (this is typical) then when it gets to the end it fails and says “error preparing file, try again later”

I thought it might be a compatibility issue, but the files plays in aloha and camera roll on iphone and camera roll on ipad. Plenty of space available.

Iphone 12pro


Replies (1)


Hi there,

Thanks for reaching out to us. This looks like ios glitch, please reboot your devices and try again. It should do the trick!

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