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Error while retrieving metadata

Solved Bilal Malick ● ago

I have been using aloha to download anime from gogoanime it worked fine before but now whenever I try to download it says error while retrieving metadata help

Replies (8)

Aloha Support ●

Hello,

Thank you for your feedback. Please provide/answer the following:

- Forward full video links with download error

- What Aloha Version do you have?

- What Android/iOS version do you use?

Thank you,

Bilal Malick ●

https://ww2.gogoanimes.org/watch/genjitsu-shugi-yuusha-no-oukoku-saikenki-part-2-episode-7

Aloha version 3.11.1

Mobile realme c25 android 11

Hope u fix it

Files:

Aloha Support ●

Thanks for additional info. It looks like you are using outdated aloha version, so please update application and try the download function once more - we have released improvements regarding download issues.

Bilal Malick ●

I downloaded the latest version but still the same problem

Aloha Support ●

We have traced the issue, and its been forwarded to the team for fixes, so please stay tuned!

Mark Reid ●

I have just encountered this problem. It is really annoying - I don't get a 'download' button. Been working fine until now - Using Android 12 with ASUS ROG Phone 5.

HELP !!

Brad Pittermann ●

Hello!

ich have sience yesterday the issue "error retrieving metadata" when i will download from xhamster.com

Newest Aloha browser!

Aloha Support ●

Thanks for reporting. The issue is being addressed by the team, so please hang on 🛠

Graham Potter ●

I have encountered the same issue: Error while retrieving metadata. My android : version 12, my Aloha browser's version is 4.3.2

The problematic website is https://yadongtv.org

I cannot download any from this website. Help plz

Aloha Support ●

Thanks for the link, we will look into it at the earliest 🛠

Graham Potter ●

Thanks for this reply, let me know when it has addressed

izabellaevans ●

I also agree with you https://yadongtv.org/bob the robber is down and i can't access it. Is there any way to fix it.

Jabami Yumeko ●

Hi, there's a sign that says "Error while retrieving metadata" on https://myreadingmanga.info/video-movie/ whenever I try to download a video can you fix it? The version im currently using is 4.8.5 and my mobile is Oppo A54.

Jabami Yumeko ●

It also says that when I download on gay.xtapes.to

Random Guy ●

Hello, good day.

I am unable to download any video from this website, as it keeps prompting "Error while retrieving metedata." I currently have the latest version of aloha browser and my device is the Samsung A52s.

The name of the site is: https://aki-h.com/

Please assist me in this matter, thank you for your time.

Kind regards,

Aloha Support ●

Hi,

Thanks for your message.

Please go to Aloha Settings - About - Feedback - in the form please attach problematic links, then tap 'Send'. Thank you,

Regards,

Aloha Team

Jack Johnson ●

Hey there,

I am using the latest version of Aloha Browser 4.12.3.

I keep getting "Error while retrieving meta data" from this website https://www.redgifs.com/

Please kindly resolve this issue. I don't get this error when I use Aloha Browser on iPad Pro. I get it only on Android version of the app.

Thank you