Topics

Error while retrieving metadata

By Bilal Malick ago

Solved

I have been using aloha to download anime from gogoanime it worked fine before but now whenever I try to download it says error while retrieving metadata help

Replies (5)

Aloha Support ●

Hello,

Thank you for your feedback. Please provide/answer the following:

- Forward full video links with download error

- What Aloha Version do you have?

- What Android/iOS version do you use?

Thank you,

Reply URL

Bilal Malick ●

https://ww2.gogoanimes.org/watch/genjitsu-shugi-yuusha-no-oukoku-saikenki-part-2-episode-7

Aloha version 3.11.1

Mobile realme c25 android 11

Hope u fix it

Files:

URL

Aloha Support ●

Thanks for additional info. It looks like you are using outdated aloha version, so please update application and try the download function once more - we have released improvements regarding download issues.

URL

Bilal Malick ●

I downloaded the latest version but still the same problem

Reply URL

Aloha Support ●

We have traced the issue, and its been forwarded to the team for fixes, so please stay tuned!

URL

Mark Reid ●

I have just encountered this problem. It is really annoying - I don't get a 'download' button. Been working fine until now - Using Android 12 with ASUS ROG Phone 5.

HELP !!

Reply URL

Brad Pittermann ●

Hello!

ich have sience yesterday the issue "error retrieving metadata" when i will download from xhamster.com

Newest Aloha browser!

Reply URL

Aloha Support ●

Thanks for reporting. The issue is being addressed by the team, so please hang on 🛠

URL

Graham Potter ●

I have encountered the same issue: Error while retrieving metadata. My android : version 12, my Aloha browser's version is 4.3.2

The problematic website is https://yadongtv.org

I cannot download any from this website. Help plz

Reply URL

Aloha Support ●

Thanks for the link, we will look into it at the earliest 🛠

URL

Graham Potter ●

Thanks for this reply, let me know when it has addressed

URL