Aloha stopped working on iPad. I deleted vpn and now will not reload. How can I fix this?

By Karen Lewis 34 days ago
Need Answer

Comments (7)

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Hi,

What errors exactly do you experience in Aloha, please explain in more detail.

-is it VPN error only?

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I managed to reload it again so the vpn worked last night, however this evening it is not working. Whilst the vpn is showing as connected it is not protecting the address. I’m in Germany and trying to connect to UK but it’s detecting I’m not in the UK.

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vEzNmNr73&

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VPN is active but still not allowing private access. Any ideas how to fix this?

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Are you a premium user?

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Yes I am

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Hi there,


Thanks for the message.

Please send us a report:

1. Go to iPhone Settings

2. Scroll down to find Aloha app and tap it

3. Turn Debug switch on

4. Go to Aloha app

5. Tap Report in the top right corner and send it to us

We will look into it as soon as we can.