Free subscription for 3 days was paid as monthly subscription without permission!

By Maria Barukh 13 days ago
Solved

App offered 3 days free subscription. However, after purchasing 3 days for free, app has withdrawn money as payment for the full month immediately. I did not give my permission to take payment for the whole month


I would like to request a refund for that month, as I wanted to try only 3 days, and you promised that they will be for free.


Free subscription was bought today (13.09.20), 229₽ were taken from my account immediately without my permission.

Comments (1)

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Hi there,

It looks like App store made a mistake. You can request a refund in here: https://support.apple.com/en-us/HT204084

I hope it helps!