I downloaded a video it was fully downloaded but the app is stuck on processing.

By Haidar hayek 12 months ago
Solved

I downloaded a video and it was fully downloaded as the blue bar shows but the app is stuck on processing

Comments (4)

photo
1

Hi there,

Can you please drop video link to this chat so we can investigate it? Thanks a lot!

photo
1

I have the same problem with M3U8 link…it download but after it stay « processing ». I tried on 3 videos, the smaller 690Mb was converted into mp4 but larger ones not…

photo
1

Hi, please attach video links with such error for testing. Thank you!

photo
photo
1

Hi, I have the same problem when downloading files with large size. It works and complete downloading then stuck on processing.

photo
1

Hi, please go to Aloha settings - about - feedback - fill out the form and attach video links with such download issue, then send it to us.

Thank you,

photo
photo
1

Anyone hears me?