IOS 14 beta. Videos and downloads dont work with VPN turned on.

By David Kinsey 3 years ago
Solved

Using the free version I can watch videos and Download with VPN off. But as soon it’s turned on I can browse but not play videos and download. IOS 14 adds Aloha to VPN settings. See attached

Replies (3)

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Hi there,

Please do the following:

1. Go to Aloha 'Settings'

2. Scroll all the way down and choose 'Remove VPN Profile'

3. Close Settings

4. Tap Shield icon and re-install VPN profile

Do not operate VPN settings in iPhone settings, always manage VPN service in Aloha browser. Should do the trick!

Take care,

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Hi thanks for the reply. I’ve deleted the VPN profile but then when I click on the shield again The iPhone wants to add Aloha VPN to the phones VPN settings! If I select don’t allow I get the error message No VPN profile installed error message please see attached

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Please tap allow - thats a standard iOS message. Once VPN is installed, please operate VPN in Aloha browser 👍

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