VPN is not working on my wi-fi and no option to enter proxy and Authentication while connecting VPN

By Af Ahmed 41 days ago
Solved

VPN is not working on my wi-fi and no option to enter proxy and Authentication while connecting VPN

Comments (6)

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Hello,

-What OS and Aloha versions do you have?

-what is your country location?

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OS version : 12.1

Device: iPhone 7

App version: 2.6.2


Country: India

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Ok thanks! Please try the following steps:

1. Go to Aloha 'Settings'

2. Scroll all the way down and choose 'Remove VPN Profile'

3. Close Settings

4. Tap Shield icon and re-install VPN profile

Let me know if it works.

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Yeah.. I tried this 3-4 times already... Still, it’s not working

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Hi there,


Please send us a report:

1. Go to iPhone Settings

2. Scroll down to find Aloha app and tap it

3. Turn Debug switch on

4. Go to Aloha app

5. Tap Report in the top right corner and send it to us

We will look into it as soon as we can.

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Do you have any update the issue? BTW, can I know why it is marked solved, when the issue is not yet addressed?