Premium subscription not working

Solved Nateb143 ● ago

I made a subscription and restarted my phone because another app wasnt updating and it kept giving me errors so when i opened up aloha again it acted like i never purchased premium and it gives me errors when i try to purchase it again it keeps giving me errors and when i look in the play store it says i already purchased it

Replies (2)

Aloha Support ●

Hi there,

Please go to Aloha Settings-> Premium-> scroll down and tap Restore Purchase button. Should do the trick! 😉

kirman027 ●

What should I do if Restore Purchase dosen't work? My subscription is 11 months away. But I was informed that there was nothing to restore.

Aloha Support ●

Are you logged in with the same apple id you made purchase for Premium subscription? If, yes please log out- log in and then try restoring purchase one more time. Let me know how it goes!

Aziz ●

I chose to subscribe for $ 0.49 and the subscription was not activated

Aloha Support ●

Please go to Aloha Settings-> Premium-> scroll down and tap Restore Purchase button.

Aziz ●

It doesn’t work

Aloha Support ●

Are you logged in with the same apple id you made purchase for Premium subscription? If, yes please log out- log in and then try restoring purchase one more time.

Aziz ●

I tried and doesn’t work

Aloha Support ●

Please take a screenshot of your app store subscription page and send it to support@alohabrowser.com Thanks!

Ian Johnson ●

I have the same problem I cannot resolve the same issue and logged in and restored ..

Aloha Support ●

Please go to Aloha Settings - About - Feedback - fill out the form and send it to us. Thank you!