Aloha Browser
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Aloha BrowserTopicProblem
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Tags Crashes at aloha logo after 8 seconds not opening

App is not opening,crashes at aloha logo as i open it

Solved Jateen789 ● 6 years ago

Iphone 6s app is not opening.It gets struck at aloha logo when i open it and then crashes.please help. I have tried debug mode but it is still not opening please help it has lot of my data

Replies (19)

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Aloha Support ● 6 years ago

Hi there,

Thanks for the message.

Please send us a report:

1. Go to iPhone Settings

2. Scroll down to find Aloha app and tap it

3. Turn Debug switch on

4. Go to Aloha app

5. Tap Report in the top right corner and send it to us

We will look into it as soon as we can.

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Jateen789 ● 6 years ago

I have tried it many times it is still not opening.please do something

Device is iphone 6s

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jessicabreas ● 6 years ago

This is happening to me as well, and I’m on an iPad mini 4

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Jateen789 ● 6 years ago

Has this ever happened before,it happened on my device first time.

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Aloha Support ● 6 years ago

Update:

We have traced the bug and are working to resolve it! Fix will be released in no time 👍

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Jateen789 ● 6 years ago

Thanks in advance

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Moath Sawi ● 6 years ago

The same

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Moath Sawi ● 6 years ago

I am facing the same problem, and I have important files on this app related to my work, please solve it soon. (iPhone 7)

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Jateen789 ● 6 years ago

Still not working since 5 days

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Stuart ryan ● 6 years ago

I have tried this but nothing happens,

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Naing Win Tun ● 6 years ago

hello my friends

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Sambath Jing Oer ● 6 years ago

I’m need speed now and more levels

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Rhiannon Brown ● 6 years ago

How did you fix the problem? My apps doing the same thing.

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Jateen789 ● 6 years ago

It is still not opening in my device

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Aloha Support ● 6 years ago

We are still in the process - fix will be released as soon as possible.

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NeedHelpNow ● 6 years ago

Is this bug not fixed? I cant access Aloha for work iPad mini 3. Have the newest update and iOS 12.4.8 App opens to plain white background and then closes after 30 seconds. Tried debug.

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Moath Sawi ● 6 years ago

Pls fix this

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Stuart ryan ● 6 years ago

Mine isn’t opening either , is there anyway of fixing?

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Aloha Support ● 6 years ago

its been fixed already and we will release it as soon as possible, so please stay tuned!

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Jateen789 ● 6 years ago

App is still not opening even after new update and its been 6 days.What did you fix ?

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Aloha Support ● 6 years ago

We apologise for the inconvenience! It did fix the issue for most users with crashing, however we will continue investigating it!

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Jateen789 ● 6 years ago

It is not even opening let alone crashing only Aloha logo shows and this all happened after update before previous update

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Artes ● 6 years ago

Hello, we just released one more fix (version 2.22.2), please update it manually from App Store and let us know the results

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Jateen789 ● 6 years ago

Thank you so much it did work this time by activating debug mode

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Ng Ming Him ● 6 years ago

Please fix it as soon as possible

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Jateen789 ● 6 years ago

Are you having same problem

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Ng Ming Him ● 6 years ago

Yes ! Stuck in aloha logo and crashed 🤦‍♂

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Jateen789 ● 6 years ago

Same here

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reza vasefi ● 6 years ago

Iphone 6 plus app is not opening.It gets struck at aloha logo when i open it and then crashes.please help. I have tried debug mode but it is still not opening

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Jateen789 ● 6 years ago

Same is happening with me since last week

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Stuart ryan ● 6 years ago

Still not opening

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Stuart ryan ● 6 years ago

That latest update has fixed mine.

Thankyou for fixing.

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Kenji ● 6 years ago

Mine is still not opening. Please advise how to fix

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Artes ● 6 years ago

Please manually check for update in App Store, we just released one more fix (latest one is 2.22.2)

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Sabo Meer ● 6 years ago

It is not working ! Please fix☹ I need this

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Aloha Support ● 6 years ago

Please update Aloha to 2.22.3 version it should do the trick!

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Sabo Meer ● 6 years ago

I have ,but it’s not work please fix app i need aloha

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Lothie ● 6 years ago

app is not opening.It gets struck at aloha logo when i open it and then crashes.please help. I have tried debug mode but it is still not opening


Iphone 7 A1778

iOS 13.6.1

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Shane Daniel ● 6 years ago

Also having this issue now. Most recent Aloha and iOS versions.

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Naing Win Tun ● 6 years ago

Hello

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Shane Daniel ● 6 years ago

Hello, do you work for Aloha? Are you Trying to help you with the issue I’m having?

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Avuzwa Thompson ● 6 years ago

Iphone 6 app is not opening.It gets struck at aloha logo when i open it and then crashes.please help. I have tried debug mode but it is still not opening please help it has lot of my data

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Aloha Support ● 6 years ago

Hi there,

Thanks for the message.

Please send us report:

1. Go to iPhone/iPad Settings

2. Scroll down to find Aloha app and tap it

3. Turn Debug switch on

4. Go to Aloha app

5. Tap Report in the top right corner and send it to us

We will look into it as soon as we can.

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Shane Daniel ● 6 years ago

Same issue too. Debug still won’t allow the app to open. I’m on an iPhone XS though.

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Aloha Support ● 6 years ago

Hi, We are currently working on Debug improvements, so we will soon be able to investigate all the crashed on launch. We thank you for your patience!

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Derick Soliven ● 6 years ago

Same issue here. Hope they fix this

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Huy Đức ● 6 years ago

Son

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Sambath Jing Oer ● 6 years ago

I’m not

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Michael Tim ● 6 years ago

Same issue here please help. I just updated the new version . Suddenly it started doing this just after I pressed OPT out in aloha sittings. Now I can't access to Aloha anymore . It just stop at the logo then The all close. Please respond

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Shane Daniel ● 6 years ago

WTH it’s been nearly 2 weeks and I’m still unable to access my work files... I’ve sent two debug reports and this is starting to get a bit ridiculous. Please get this fixed

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Greg1002 ● 5 years ago

Aloha crashes, Icon White, unable to uninstall this Aloha Version, through App Store, Storage etc. I use i pad pro with iOS 14.2 . Please help

Files: 900FB1AE-69DA-4CC1-B1B7-017692E8B101.png
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Aloha Support ● 5 years ago

Hi there,

Thanks for the message.

Please send us report:

1. Go to iPhone/iPad Settings

2. Scroll down to find Aloha app and tap it

3. Turn Debug switch on

4. Go to Aloha app

5. Tap Report in the top right corner and send it to us

We will look into it as soon as we can.

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Sameh AI ● 16 months ago

The App newest version 7.6.0 crashes at logo and never let open

I have offloaded and re installed the App 10 times

I have shut down the iPhone and reopened 10 times

I have also run the App on debug mode and sent you 3 times

I have also sent you reviews like 2 times


Note

the App size is 203.1 MB

Although I have sufficient space storage, it is installed at max 199.5 MB and then not open!!!


Your team sent me email and promised to work on the matter to solve but I am still unable to open

Please I have a lot of data and need a solution

Please solve asap


Thank in advance

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