New Topic

Aloha Browser Topic Question

Upvote 2

Vpn Problem

Need Answer Ogun Denktasci ● ago

cant connection Vpn on ipad. Confirm VPN profile installation to use safe mode. How fix it

Replies (2)

Aloha Support ●

Good day,

Thanks for your feedback.

- What country servers do you use?

- what Aloha version and iOS version do you use on your ipad?

- When you experience VPN connection cut, is there a pop up error message? If so, please forward a screenshot so we can look into it.

Thank you,

This comment is in trash! Restore

Ogun Denktasci ●

I’m connect form Turkey.

İpadOS 18.3 version and Aloha 6.6.0

Screenshot :

Files:

This comment is in trash! Restore

Aloha Support ●

if you try other country servers, does it display the same error?

This comment is in trash! Restore

Ogun Denktasci ●

I try select other country servers, does same error

This comment is in trash! Restore

Aloha Support ●

If you connect with different network or mobile data, does it work?

This comment is in trash! Restore

Ogun Denktasci ●

No because i’m already connect with mobile data

This comment is in trash! Restore

Aloha Support ●

Did you try different wifi networks?

This comment is in trash! Restore

Ogun Denktasci ●

Yes

This comment is in trash! Restore

Aloha Support ●

We will release new update with fix later in in the day, so once available please update the app and try VPN service once more. Keep me informed how it goes!

This comment is in trash! Restore

Ogun Denktasci ●

I update Aloha but not fixed

This comment is in trash! Restore

Aloha Support ●

Can you please try to reboot your device?

This comment is in trash! Restore

Leave a Comment

Attach a file

Powered by: UseResponse - Ideas Management Software

You can't vote. Please authorize!