Upvote 5

Downloads not working since Premium purchase

Solved Yoko D. 5 months ago

Aloha Downloads were working fine until I purchased Premium, not when starting a download it keeps „waiting“ for a while and then either states „Error“ immediately or starts downloading, but the speed reduces to and stays at 0byte/s. Any help is appreciated because I was looking forward to the premium features such as fast download speeds

Replies (6)

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2

Hello,

Thank you for your feedback. Please provide/answer the following:

- Forward video links with download error

- What Aloha Version do you have?

- What Android/iOS version do you use?

Thank you,

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1

Hi, thanks for your reply


Aloha Version 6.7.0 and retried with 7.0.0

iOS Version 16.6.1

Link: https://www.eporner.com/video-FEuDJvovzqF/charlotte-sartre-dp/


Thanks for your help!

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2

Please disable Adblock toggle in Aloha Settings and try downloading again, it should work fine 👍

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1

Hi, thanks for the advice.

However, there‘s only been a slight improvement since I disabled the adblock feature: the download does start after a while being stuck on waiting, and once it does it‘s quite slow (200-500 kb/s) and stops fairly quickly saying „Error“ download failed

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1

Please also disable background downloading, it seems to work much better with this feature off, adblock can be enabled.

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1

Aloha Downloads were working fine until I purchased Premium, not when starting a download it keeps „waiting“ for a while and then either states „Error“ immediately or starts downloading, but the speed reduces to and stays at 0byte/s. Any help is appreciated because I was looking forward to the premium features such as fast download speeds

photo
1

When you buy a premium, the settings change and this may affect the download of files from some sites. Therefore, it is worth trying to switch on these settings:

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1

Please also disable background downloading, it seems to work much better with this feature off, adblock can be enabled.

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