Upvote 1

Slow downloads when using mobile data 4G

Solved Salim Alsaadi 22 days ago

I have the premium version of the app, but the downloads using mobile data 4G is so slow. If I use WIFI the downloads speed is fine. Only when using 4G everything is slow. What is the problem?

Replies (2)

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Good day,

Thanks for your feedback.

The slow download speed on 4G is likely due to one of these reasons:

  • Weak mobile signal
  • Network congestion in your area
  • Your carrier may be throttling speeds after high data usage
  • Other apps using data in the background
  • Carrier restrictions for downloads over mobile data
  • Incorrect network settings

Try restarting your phone, running a speed test, or contacting your carrier to check for any limits or issues.


Regards,

Aloha Team

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I don’t have a problem with internet speed, it is more than 250MBs. Everything was fine before, but a few months ago I have this issue till now. I don’t know why? I tried everything possible. The problem is not solved.

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What Aloha and OS versions do you have and on what website do you experience slow downloading speed with mobile data?

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Here is a screenshot of Aloha version and I’m using IOS 18.6.2, I have this issue in multiple websites

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