Even though I downloaded it, Im unable to play it.
Hello,
I am able to download the video, but I am unable to play it. Is it possible to fix this issue?
Here is the website.
The device I’m using is an iPhone 16, and the app is also updated to the latest version.
Would you be able to answer this?
Would you be able to answer this?
We have tested the site and it seems to work fine on our test devices. Downloading and playback works as it should.
What Aloha and iOS versions do you currently have?
We have tested the site and it seems to work fine on our test devices. Downloading and playback works as it should.
What Aloha and iOS versions do you currently have?
ver.7.10.0
iOS 26
ver.7.10.0
iOS 26
Did you try downloading with active VPN service?
Also, please add a screen recording of your attempt to download that leads to error.
Did you try downloading with active VPN service?
Also, please add a screen recording of your attempt to download that leads to error.
An error occurs during the download even while connected to the VPN. Kindly refer to the attached file for more details
An error occurs during the download even while connected to the VPN. Kindly refer to the attached file for more details
Do you open video in full screen mode and tap download button in Aloha player, or you tap native website's download button?
Also, did you try downloading from other servers?
Do you open video in full screen mode and tap download button in Aloha player, or you tap native website's download button?
Also, did you try downloading from other servers?
I open the video in full-screen mode and tap the download button in the Aloha player. As shown in the attachment, the download proceeds smoothly, but I am unable to open the downloaded file.
I open the video in full-screen mode and tap the download button in the Aloha player. As shown in the attachment, the download proceeds smoothly, but I am unable to open the downloaded file.
Hi there,
We have released new version for Aloha app, so please update it on your device and let me know if this improves downloading on these specific sites for you. Thank you!
Hi there,
We have released new version for Aloha app, so please update it on your device and let me know if this improves downloading on these specific sites for you. Thank you!
I still experience a similar issue, do you want me to send records?
I still experience a similar issue, do you want me to send records?
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