Upvote 1

I cancled my subscription but i was still charged 2 months later again

Completed Deniz Kurt 34 hours ago

I bought aloha premium and then i stopped the subscription imidiatley after. after checking my bank card i see ive been charged 2 times again without my knowledge and after i uninstalled the app anyway. how can i get this refunded.

Replies (1)

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Hi there,

Thanks for reaching out! Please follow instructions and learn how to manage your subscriptions:

iOS Users:

Cancel Subscription: https://support.apple.com/en-us/HT202039

Refunds: https://support.apple.com/en-us/HT204084

Android users:

Cancel Subscription: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

Refunds: https://support.google.com/googleplay/workflow/9813244?hl=en

If you have subscribed via Stripe, please let us know and we will assist you further.

Take care,

Aloha Team

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