I cancled my subscription but i was still charged 2 months later again
I bought aloha premium and then i stopped the subscription imidiatley after. after checking my bank card i see ive been charged 2 times again without my knowledge and after i uninstalled the app anyway. how can i get this refunded.
Hi there,
Thanks for reaching out! Please follow instructions and learn how to manage your subscriptions:
iOS Users:
Cancel Subscription: https://support.apple.com/en-us/HT202039
Refunds: https://support.apple.com/en-us/HT204084
Android users:
Cancel Subscription: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en
Refunds: https://support.google.com/googleplay/workflow/9813244?hl=en
If you have subscribed via Stripe, please let us know and we will assist you further.
Take care,
Aloha Team
Hi there,
Thanks for reaching out! Please follow instructions and learn how to manage your subscriptions:
iOS Users:
Cancel Subscription: https://support.apple.com/en-us/HT202039
Refunds: https://support.apple.com/en-us/HT204084
Android users:
Cancel Subscription: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en
Refunds: https://support.google.com/googleplay/workflow/9813244?hl=en
If you have subscribed via Stripe, please let us know and we will assist you further.
Take care,
Aloha Team
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