Problems with the download.
Hi again, I evaluated the one-star app today because the new update was not good when I download my two-hour series is downloaded, but when the download is over, it runs only 25 seconds of it, I deleted and downloaded the application several times, but the problem was not solved and I tried to download more than one series to solve the problem but it did not solve، Please resolve the issue as soon as possible. Thank you.
Look at the duration of the first time: 2 hours, either after the update it is 22 seconds or less.
Look at the duration of the first time: 2 hours, either after the update it is 22 seconds or less.
The problem is still going on today why not answer me I tried to try again I can't see if the problem has been solved but it still only holds 25 seconds!
The problem is still going on today why not answer me I tried to try again I can't see if the problem has been solved but it still only holds 25 seconds!
Good day,
Thanks for your feedback. On what website do you download files? Please add links for testing.
Regards,
Aloha Team
Good day,
Thanks for your feedback. On what website do you download files? Please add links for testing.
Regards,
Aloha Team
https://sk.3isk.info/
From here the two-hour series is downloaded but exported in 25 seconds.
https://sk.3isk.info/
From here the two-hour series is downloaded but exported in 25 seconds.
I purchased your pro version years ago now I’m being forced to make subscription to download, this sounds illegal, please fix before I take this matter even further and legal authorities will be involved.
Yours truly,
Edwin
I purchased your pro version years ago now I’m being forced to make subscription to download, this sounds illegal, please fix before I take this matter even further and legal authorities will be involved.
Yours truly,
Edwin
Update:
We have traced the issue and will do our best to fix it in the future releases. This looks like a complex case and it will take a while to resolve it.
Regards,
Aloha Team
Update:
We have traced the issue and will do our best to fix it in the future releases. This looks like a complex case and it will take a while to resolve it.
Regards,
Aloha Team
There was an update in the app and it has now been updated but the 25-second video download issue is still ongoing please resolve the issue as soon as possible thanks
There was an update in the app and it has now been updated but the 25-second video download issue is still ongoing please resolve the issue as soon as possible thanks
Replies have been locked on this page!