Device Wide VPN

Under Consideration hoobrey ● ago

I have activated the device-wide VPN, so it should apply across all apps. However, it seems that when I connect to a Malaysia server, the TikTok app does not recognize the VPN connection.

Since TikTok Shop is not available in my current country but is available in Malaysia, the app should detect the Malaysian location when the VPN is enabled. Unfortunately, this does not appear to be working as expected.

Could you please assist in checking this issue?

Files:

Replies (3)

Aloha Support ●

Good day,

Thanks for your feedback. Could you please test it with USA server?

Kind Regards,

Aloha Team

Join Aloha

hoobrey ●

I’ve tried connecting through the United States, United Kingdom, Australia, and Indonesia, but the app still doesn’t recognize the location. The error message remains the same: “Product is not available in this country or region.”

Please refer to the attached screenshot for more details.

Files:

Aloha Support ●

Please reinstall Aloha VPN profile and try the servers again:

For iOS users: Go to Aloha VPN settings - Tap Remove Aloha VPN profile - Exit Settings and tap shield icon to reinstall Aloha VPN profile.

For Android users: Go to device settings - Connections - VPN - Aloha VPN - Remove Aloha VPN profile - Go to Aloha app - tap shield icon to reinstall Aloha VPN profile.

Let me know if it helps!