Deleting files does not work, they only become invisible.

Solved Teun Bijvoet ● ago

When I delete 40 gb of video files from Aloha they are no longer visible in the Aloha file manager but they still take up approximately 40 gb of storage space on my ipad. They are just renamed system files (or something). This seems to be a problem others encountered as well. To me it is a new phenomenon. It used to work fine. But now it risks bricking my ipad because I won't be able to update the ipados for lack of space. I have the latest ios. And I do not use the recycle bin, so I can't empty that.

Replies (2)

Aloha Support ●

Hi there,

Thanks for posting! What Aloha and iOS versions do you currently have?

Teun Bijvoet ●

Ipados 16.2 and Aloha 4.4.2

Aloha Support ●

Lets try one more thing: please "Clear Cookies" and "Clear Cache" in the Privacy settings.

Teun Bijvoet ●

Thank you. I will try that next time I copy vids to my pc. I wonder if the problem might be caused by the recent ios updates? Anyway, this time I reset my ipad as a "new" ipad which of course got rid of the superfluous "system files". But I do hope I don't have to do that every time. It's rather a nuisance.

Aloha Support ●

Alright! Let us know if you come across the same issue!